HIPAA notice

GlobalMed provides billing, coding, transcription and clinical documentation services to US healthcare practices. In that role we are a business associate under the Health Insurance Portability and Accountability Act (HIPAA).

How we protect patient information for clients

• We sign a Business Associate Agreement (BAA) with every client before accessing protected health information (PHI).
• We work on PHI only inside our clients' systems and GlobalMed's HIPAA-compliant environment.
• Staff complete HIPAA training when they join and every year after.
• Access to PHI is limited to staff who need it for the work, and access is logged.
• We report security incidents to affected clients as our BAAs and the HIPAA Breach Notification Rule require.

This website does not handle patient information

This website, GlobalMed Education and our chatbot are not part of our PHI-handling environment. They are designed not to collect patient information:

• No form asks for patient details.
• Every form and the chatbot display the notice "Do not include patient information."
• Files for billing or transcription are never exchanged through this website.

If you accidentally submit patient information through this website, email us straight away and we will delete it.

Contact

Compliance questions: [CLIENT TO CONFIRM compliance officer contact].